VIASOL MED

Return & Exchange Policy


Product classification


The Shower Shirt is classified as a Class 1 medical device. For clinical and hygienic reasons, any item that has been worn/used, washed, altered, or is missing original tags/packaging—or shows damage or unusual odor—is non-returnable and non-refundable.

 

Return & exchange window

All returns and exchanges must be initiated within 10 days of delivery by emailing hello@theshowershirt.com with your order number. No returns or exchanges will be accepted after the 10-day window.

 

Eligibility


To be eligible, items must be:

  • Unused and unworn

  • In original condition with all tags attached

  • Free of damage and unusual odors

 

Exchanges


The Shower Shirt only accepts sizing exchanges.

 

Restocking fee


Eligible returns are subject to a $25 restocking fee.

 

Warranty


The Shower Shirt products include a 3-month limited warranty.